Validate

Verify people, documents and evidence without adding friction.

Lissom runs the right identity, document and evidence checks for each case without slowing customers down.

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Run the right validations inside the journey, before review slows down.

Validate is the layer that runs identity, document and evidence checks within the application flow. It helps each case reach review with the right checks completed, appropriate follow-up triggered and a clear record of what happened.

Stronger in-flow controls without unnecessary friction

Each case follows the identity, document and evidence checks appropriate to its requirements.

Fewer failed or incomplete submissions

Customers can resolve remediable document and evidence issues before the case reaches review.

Less preventable analyst rework

Validation outcomes and follow-up are captured before analysts begin their assessment.

Clear outcomes carried into the case record

Checks, results and escalation paths remain attached to the application for review.

Choose the right assurance route for each case.

Validate brings identity, document and evidence checks into the journey while the customer can still respond.

Smart document assessment

Assess evidence while the customer can still act.

Configurable smart validators run on every document, ensuring it meets requirements and prompting the customer to fix any issues ahead of submission.

Document-led identity verification

Run higher-assurance identity checks inside the journey.

Embed identity verification into onboarding for controllers and owners.

Run document capture, liveness, face match, authenticity and person-to-document checks without leaving the journey, routing remediable issues to the right next step and preserving sensitive outcomes for analyst review.

Open banking identity

Use a higher-trust route with less customer effort.

Where appropriate, use secure bank-based verification to confirm key identity signals without asking customers to upload a document.

Digital ID

Make reusable identity part of the journey.

Where supported, offer reusable digital identity routes, including EU Digital Identity Wallets under eIDAS and, when available, the UK digital driving licence in GOV.UK Wallet.

In-flow validations, with controlled follow-up.

Validate applies follow-up only where remediation is appropriate, while keeping sensitive signals and the full validation record available for review.

  • Customer follow-up only where remediation is appropriate
  • Sensitive or suspicious outcomes preserved as analyst signals
  • Dynamic evidence requests based on context and validation outcome
  • Full record of checks, outcomes and escalation path

Start with Validate.
Extend across the journey.

Adaptive intake and logic

Turn static forms into a configurable journey that uses entity context, prior answers, evidence and case state to ask what matters and explain the next step in the journey.

Add your website

www.
Checking website…Website verified
Websitewww.acmecoffee.co.uk

Filled from your website

What you doSpecialty coffee importer
Online or physicalOnline

Who are your main customers?

Main customersUK cafés and restaurants.

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