Website usage
When you use our website and consent to our use of cookies we will collect information about how you use our website. We use this information to improve our website and to better understand how people use it. More detail on the information we collect and how we do this is set out in our Cookie Policy.
Our website analytics integration is PostHog Cloud in the United States. Accept allows analytics cookies and masked session replay, alongside clicks, form starts, scroll depth, page exits and successful enquiries or bookings. In either active analytics mode, page views include the referring website’s domain or a direct-visit marker and validated UTM source, medium and campaign labels, but not full referring URLs or advertising click IDs. If you then successfully submit our contact or demo-booking form, we use your email address to identify your PostHog profile and link your website visits to that enquiry or booking. We do not send your name or the contents of your enquiry to PostHog. Essential only selects limited cookieless statistics once that mode is enabled; Reject stops both modes. Cookieless statistics may process IP addresses and browser information to produce a daily server-side hash. Our Cookie Policy explains the current collection status, information collected and how to change your choice.
Contacting us
When you contact us either by phone, email, via our 'contact us' page or via social media, we will usually collect your name, social media handle and contact details, because it's in our legitimate interest to make sure we can properly respond to your query.
News updates
When you sign up to receive our news updates, we will collect your name and email address to provide you with our news updates in line with any preferences you have told us about. When we send you our news updates because you have opted-in to receive them, we rely on your consent to contact you. You can unsubscribe from our updates at any time by responding to any email you receive from us to tell us you wish to unsubscribe.
Account creation
When you create and log into your account we will collect your basic information about you and your organisation, including names, job titles, and signatures. We collect this in order to take steps to enter into a contract with you and allow you to use our services.
Platform usage
When you use our application we will collect identification information, technical information about your devices and technology used to access our services and usage data related to our operations platform. This is for compliance and security purposes, and to allow us to maintain and improve the quality of our services to you.
Business sale
If our business is sold, we process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you.
