ROI calculator
Estimate the annual cost of onboarding friction, then model the value of reducing drop-off, activation delay and analyst effort with Lissom.
Business onboarding value modelCalculation breakdown
See where the value comes from.
Annual cost of your current onboarding
Lissom benefit
Analyst time per case is derived from total analyst capacity (1,880 hrs/yr) ÷ annual application volume.
Delayed revenue reflects the value of bringing activation forward, not lost revenue.
Why this matters
The cost of
slow onboarding
Missing answers, documents that need replacing and requests sent to the wrong person can all delay onboarding. Customers may give up, revenue starts later, and your team spends more time chasing information.
Customers drop out
Customers may give up when completing an application takes too much time or effort.
Revenue starts later
Delays mean customers wait longer to start using and paying for your service.
More work for staff
Your team spends time chasing answers and documents instead of reviewing applications.
Where Lissom fits
Lissom turns policy into an adaptive customer due diligence journey and one structured, auditable case. Teams can improve a complete journey or start with one high-friction step while keeping their existing providers, systems and review process.